Wargaming is teaming up with Peecho as their print partner for the production of your customized poster or sticker from the World of Tanks game. Below you can find some general information on our Print on Demand procedures.
Canceling an order
Please note that any orders that have been placed and paid for, will be sent to our vendors straight away. Our vendors charge handling fees, even if an order might not have been put to the press yet. This means that Peecho gets charged for your order anyway and that we are not able to cancel it.
Refunding an order
Because all products are personalised, they are non-refundable. Since your product is being printed only because you ordered it, we are not able to sell it to another customer. Therefore, we cannot accept returns or issue refunds. We are sorry but this is how Print On Demand works.
Since your poster or sticker is printed on demand, it takes a few days before it is ready to get shipped. Our posters and stickers take up to 4 business days* to produce.**
Delivery time after production
After production, the transit times differ per country. You can find the delivery estimates per country in this article: How long does it take for an order to arrive once it gets shipped?
Faulty or damaged products
In case you receive a faulty or damaged product, your order will be reprinted free of charge. Please contact us via email attaching photos of the visible errors/damages.
If you have any questions about your order, you can contact our Support team at firstname.lastname@example.org. We are available on business days** between 9AM and 5PM CET. We will respond to you within 2 business days.* We are closed for New Year’s on January 1st.
* Business days do not include weekends.
** Estimated times may vary during holidays and peak seasons.