How to add credits to your Peecho account

If your Peecho account works via API, orders are paid for using the credit balance on your account. When there aren't enough credits to cover an order, it won't be sent to production and will stay in the status Awaiting Payment.

To make sure your orders go through without delay, keep enough credit on your account to cover the orders you place.

How to buy credits

1. Log in to your Peecho dashboard.
2. In the menu on the left, click Settings.
3. Open the API tab.
4. Scroll down to the Credit section and click Buy credits.
5. Follow the payment steps to complete your purchase.

That's it! Your new balance will show in the Credit section.

How to check your balance

You can see your current balance at any time under Settings > API, in the Credit section. We recommend checking it regularly, especially before placing a large batch of orders, so none of them get held in Awaiting Payment.

Orders already in Awaiting Payment

Adding credits doesn't automatically release orders that are already in Awaiting Payment. Once you've topped up your balance, please contact our Support team via Support in the left-hand menu of your dashboard, and include the order numbers you'd like us to put into production.

Still need help?

If you have any other questions about credits, our Support team is happy to help.